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For any questions, bug reports, or feedback, email us at:
We typically respond within 24–48 hours.
Frequently Asked Questions
How do I create a Private Room?
Tap "Private Room" on the home screen, select your game settings, and tap "Create". Share the 6-digit code with your friends so they can join.
How do I join a Private Room?
Tap "Private Room" on the home screen, enter the 6-digit code shared by the host, and tap "Join".
What is a Wild Card?
At the start of each round a random card is selected as the Wild Card. Cards of that rank from any suit act as wild cards and can substitute for any card in a sequence or set.
How do I declare?
Arrange your 13 cards into valid groups — at least one pure sequence (no wild cards) is required. Tap "Declare" and arrange your cards into groups to confirm your winning hand.
What is a pure sequence?
A pure sequence is 3 or more consecutive cards of the same suit with no wild cards. Every valid declaration must contain at least one pure sequence.
How do I delete my account?
To request account deletion and removal of all associated data, email us at support@deckmatesrummy.com with the subject line "Account Deletion Request".
Report a Bug
Found a bug? Email support@deckmatesrummy.com with a description of the issue, your device model, and iOS version. Screenshots are always helpful!